Privacy Policy

Our Privacy Policy governs your visit to palletgrid.com, and explains how we collect, safeguard anddisclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection anduse of information in accordance with this policy. Unless otherwise defined in this Privacy Policy,the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the PrivacyPolicy constitutes your agreement with us (“agreement”).

SERVICE means the palletgrid.com website operated by Arnas Agro inc.

PERSONAL DATA means data about a living individual who can be identified from those data (orfrom those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Serviceinfrastructure itself (for example, the duration of a page visit)

.COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in commonwith other persons) determines the purposes for which and the manner in which any personal dataare, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person whoprocesses the data on behalf of the Data Controller. We may use the services of various ServiceProviders in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is thesubject of Personal Data.

- Inventory data (e.g., names, addresses)

- Contact details (e.g., e-mail, telephone numbers)

- Content data (e.g., text input, photographs, videos)

- Usage data (e.g. websites visited, interest in content, access times)

- Meta / communication data (e.g., device information, IP addresses).

The security of your data is important to us but remember that no method of transmission over theInternet or method of electronic storage is 100% secure. While we strive to use commerciallyacceptable means to protect your Personal Data, we cannot guarantee its absolute security.

CalOPPA is the first state law in the nation to require commercial websites and online services topost a privacy policy. The law’s reach stretches well beyond California to require a person orcompany in the United States (and conceivable the world) that operates websites collectingpersonally identifiable information from California consumers to post a conspicuous privacy policyon its website stating exactly the information being collected and those individuals with whom it isbeing shared, and to comply with this policy. According to CalOPPA we agree to the following:

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

If we disclose data to other persons and companies (contract processors or third parties) as part of our processing, transmit them to them or otherwise grant them access to the data, this is only done on the basis of legal permission (e.g. if the data is transmitted to third parties, such as is required for payment service providers in accordance with Art. 6 Para. 1 lit. b GDPR to fulfill the contract), you have consented, a legal obligation provides for this or based on our legitimate interests (e.g. when using agents, web hosts, etc.). If we commission third parties to process data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 GDPR.

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this happens in the context of the use of third-party services or disclosure or transmission of data to third parties, this will only take place if it happens to fulfill our (pre) contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only if the special requirements of Art. 44 ff. GDPR are met. This means that processing takes place, for example, on the basis of special guarantees, such as the officially recognized determination of a data protection level corresponding to the EU (e.g. for the USA through the "Privacy Shield") or compliance with officially recognized special contractual obligations (so-called "standard contractual clauses").

You have the right to request confirmation as to whether the data in question is being processed and to request information about this data as well as further information and a copy of the data in accordance with Art. 15 GDPR. You have accordingly. Art. 16 GDPR the right to request the completion of the data concerning you or the correction of the incorrect data concerning you. In accordance with Art. 17 GDPR, you have the right to demand that the relevant data be deleted immediately or, alternatively, in accordance with Art. 18 GDPR, to request a restriction on the processing of the data. You have the right to request that you receive the data concerning you that you have provided to us in accordance with Art. 20 GDPR and to request that it be transmitted to other responsible parties. In accordance with Art. 77 GDPR, you also have the right to lodge a complaint with the competent supervisory authority.

You have the right to revoke your consent in accordance with Art. 7 Paragraph 3 GDPR with effect for the future.

You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection can in particular be made against processing for direct marketing purposes.

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.You can enable or disable location services when you use our Service at any time by way of your device settings.

"Cookies" are small files that are stored on the users' computers. Various information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after their visit to an online offer. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online offer and closes his browser. Such a cookie can, for example, store the content of a shopping cart in an online shop or a login status. Cookies are referred to as "permanent" or "persistent" and remain stored even after the browser is closed. For example, the login status can be saved if users visit it after several days. The interests of the users can also be stored in such a cookie, which are used for range measurement or marketing purposes. "Third-party cookies" are cookies that are offered by providers other than the person responsible for operating the online offer (otherwise, if they are only their cookies, they are referred to as "first-party cookies").

We can use temporary and permanent cookies and clarify this in the context of our data protection declaration.

 Examples of Cookies we use:

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

A general objection to the use of cookies used for online marketing purposes can be made for a large number of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/ to be explained. Furthermore, cookies can be saved by deactivating them in the browser settings. Please note that then you may not be able to use all of the functions of this online offer.

The data processed by us will be deleted or restricted in their processing in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this data protection declaration, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention requirements. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to data that must be kept for commercial or tax reasons.

We also process

- Contract data (e.g., subject of the contract, term, customer category).

- Payment data (e.g., bank details, payment history) from our customers, interested parties and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.

We process the data of our customers as part of the order processes in our online shop in order toenable them to select and order the selected products and services, as well as their payment and delivery or execution.

The processed data includes inventory data, communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing takes place for the purpose of providing contractual services in the context of the operation of an online shop, billing, delivery and customer services. We use session cookies to store the contents of the shopping cart and permanent cookies to store the login status. The processing takes place on the basis of Art. 6 Paragraph 1 lit. b (execution of order processes) and c (legally required archiving) GDPR. The information marked as necessary is required for the establishment and fulfillment of the contract. We only disclose the data to third parties in the context of delivery, payment or in the context of legal permits and obligations to legal advisors and authorities. The data will only be processed in third countries if this is necessary to fulfill the contract (e.g. at the customer's request for delivery or payment). Users can optionally create a user account in which they can see their orders in particular. As part of the registration, the required mandatory information is communicated to the users. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention being necessary for commercial or tax reasons in accordance with Art. 6 Para. 1 lit. c GDPR. Information in the customer account remains until it is deleted with subsequent archiving in the event of a legal obligation. It is up to the users to save their data before the end of the contract if they have canceled. As part of the registration and renewed logins as well as the use of our online services, we save the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests, as well as the users in protection against misuse and other unauthorized use. A transfer of this data to third parties does not take place, unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Article 6 Paragraph 1 lit.

The deletion takes place after the expiry of statutory warranty and comparable obligations, the necessity of storing the data is checked every three years; In the case of the statutory archiving obligations, the deletion takes place after their expiry (end of commercial law (7 years) and tax law (7 years) retention obligation).

We use external payment service providers through whose platforms the user and we can carry out payment transactions (e.g., each with a link to the privacy policy,

 PayPal (https://www.paypal.com/us/webapps/mpp/ua/privacy-full),

 Visa (https://www.visaonline.com/login/Login-PrivacyPolicy.aspx), 

Mastercard (https://www.mastercard.us/en-us/vision/corp-responsibility/commitment-to-privacy/privacy .html),

American Express (https://www.americanexpress.com/us/privacy-center/?inav=footer_privacy_statement).

As part of the fulfillment of contracts, we use the payment service providers on the basis of Article 6

(1) lit. b. GDPR. In addition, we use external payment service providers on the basis of our legitimate interests in accordance with Article 6 (1) (f) GDPR in order to offer our users effective and secure payment options.

The data processed by the payment service providers include inventory data such as name and address, bank data such as account numbers or credit card numbers, passwords, TANs and checksums as well as contract, sums and recipient-related information. The information is required to carry out the transactions. However, the data entered will only be processed and stored by the payment service providers. This means that we do not receive any account or credit card-related information, but only information with confirmation or negative information about the payment. The data may be transmitted to credit agencies by the payment service provider. The purpose of this transmission is to check your identity and creditworthiness. For this we refer to the terms and conditions and data protection information of the payment service providers.

The terms and conditions and data protection notices of the respective payment service providers, which can be called up within the respective websites or transaction applications, apply to payment transactions. We refer to this also for the purpose of further information and assertion of rights of revocation, information and other data subjects.

We process data in the context of administrative tasks as well as the organization of our operations, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the context of providing our contractual services. The processing bases are Article 6 Paragraph 1 lit. GDPR, Art. 6 Para. 1 lit.f.DSGVO. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in processing lies in administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services. The deletion of the data with regard to contractual services and contractual communication corresponds to the information given for these processing activities. We disclose or transmit data to the financial administration, consultants, such as tax consultants or auditors, as well as other fee offices and payment service providers. Furthermore, on the basis of our business interests, we store information about suppliers, organizers and other business partners, e.g. for the purpose of later contact. We generally store this mostly company-related data permanently.

Users can create a user account. As part of the registration, the required mandatory information is communicated to the users and processed on the basis of Art. 6 Paragraph 1 lit. b GDPR for the purpose of providing the user account. The processed data includes, in particular, the login information (name, password and an email address). The data entered during registration will be used for the purpose of using the user account and its purpose. Users can be informed by email about information that is relevant to their user account, such as technical changes. If users have terminated their user account, their data will be deleted with regard to the user account, subject to a statutory retention period. It is up to the users to save their data before the end of the contract if they have canceled. We are entitled to irretrievably delete all user data stored during the term of the contract. As part of the use of our registration and login functions as well as the use of the user account, the IP address and the time of the respective user action are saved. The storage takes place on the basis of our legitimate interests, as well as the users in protection against misuse and other unauthorized use. This data is generally not passed on to third parties, unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Article 6 (1) (c) GDPR. The IP addresses are anonymized or deleted after 7 days at the latest.

When contacting us (e.g. via the contact form, email, telephone or via social media), the information provided by the user is processed to process the contact request and to process it in accordance with Art. 6 Paragraph 1 lit.b) GDPR. The user information can be stored in a customer relationship management system (“CRM system”) or a comparable request organization. We delete the inquiries if they are no longer required. We review the requirement every two years; The statutory archiving obligations also apply.

With the following information we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures as well as your right of objection. By subscribing to our newsletter, you declare that you agree to the receipt and the procedures described. Content of the newsletter: We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter “newsletter”) only with the consent of the recipient or with legal permission. If the contents of the newsletter are specifically described when registering for thenewsletter, they are decisive for the consent of the user. Incidentally, our newsletters contain information about our services and us. Registration data: To register for the newsletter, it is sufficient to provide your email address. Optionally, we ask you to provide a name for the purpose of addressing you personally in the newsletter. The dispatch of the newsletter and the success measurement associated with it are based on the consent of the recipient in accordance with Art. 6 Paragraph 1 lit. a, Art. 7 GDPR in conjunction with Section 7 Paragraph 2 No. 3 UWG or if consent is not required , on the basis of our legitimate interests in direct marketing in accordance with Art. 6 Paragraph 1 according to f. GDPR in conjunction with Section 7 Paragraph 3 UWG. The logging of the registration process is based on our legitimate interests in accordance with Article 6 (1) (f) GDPR. Our interest is directed towards the use of a user-friendly and secure newsletter system that serves our business interests as well as the expectations of the users and also allows us to prove consent.

You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find a link to cancel the newsletter at the end of each newsletter. On the basis of our legitimate interests, we can save the unsubscribed email addresses for up to three years before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of a consent is confirmed at the same time.

We use content or service offers from third-party providers within our online offer based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. Integrate services such as videos or fonts (hereinafter uniformly referred to as “content”). This always presupposes that the third-party providers of this content perceive the IP address of the users, since they would not be able to send the content to their browser without the IP address. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user's device and contain, among other things, technical information about the browser and operating system, referring websites, visiting time and other information about the use of our online offer, as well as being linked to such information from other sources.

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us by email: info@arnasagro.com.

• Welcome to Arnas Agro inc.Arnas Agro inc (“us”, “we”, or “our”) operates palletgrid.com (hereinafter referred to as “Service”).

• Definitions

• Types of data processed:




• Categories of data subjects

   

  - Provision of the online offer, its functions and content.

  - Answering contact inquiries and communicating with users.

  - Safety measures.

  - Audience measurement / marketing.

  • 4.1. Visitors and users of the online offer (in the following we refer to the affected personscollectively as "users").

  
  

  • 4.2. Purpose of processing

• Relevant legal basesIn accordance with Art. 13 GDPR, we will inform you of the legal basis for our data processing. Ifthe legal basis is not mentioned in the data protection declaration, the following applies: The legalbasis for obtaining consent is Art. 6 Para. 1 lit. and Art. 7 GDPR, the legal basis for processing forthe performance of our services and the implementation of contractual measures Answering inquiriesis Art. 6 Para. 1 lit.b GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6Para. 1 lit.c GDPR, and the legal basis for processing to safeguard our legitimate interests is Art . 6para. 1 lit.f GDPR. In the event that vital interests of the data subject or another natural personrequire the processing of personal data, Article 6 (1) (d) GDPR serves as the legal basis.

• Security of Data

• Your Data Protection Rights Under General Data Protection Regulation (GDPR)If you are a resident of the European Union (EU) and European Economic Area (EEA), you havecertain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you tocorrect, amend, delete, or limit the use of your Personal Data. If you wish to be informed whatPersonal Data we hold about you and if you want it to be removed from our systems, please email usat info@arnasagro.com. In certain circumstances, you have the following data protection rights:

  Please note that we may ask you to verify your identity before responding to such requests. Pleasenote, we may not be able to provide Service without some necessary data. You have the right tocomplain to a Data Protection Authority about our collection and use of your Personal Data. Formore information, please contact your local data protection authority in the European EconomicArea (EEA).

  • 7.1. the right to access, update or to delete the information we have on you;

  • 7.2. the right of rectification. You have the right to have your information rectified if that informationis inaccurate or incomplete;

  • 7.3. the right to object. You have the right to object to our processing of your Personal Data;

  • 7.4. the right of restriction. You have the right to request that we restrict the processing of yourpersonal information;

  • 7.5. the right to data portability. You have the right to be provided with a copy of your Personal Datain a structured, machine-readable and commonly used format;

  • 7.6. the right to withdraw consent. You also have the right to withdraw your consent at any timewhere we rely on your consent to process your personal information;

• Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

  • 8.1. users can visit our site anonymously;

  • 8.2. our Privacy Policy link includes the word “Privacy”, and can easily be found on the homepage of our website;

  • 8.3. users will be notified of any privacy policy changes on our Privacy Policy Page;

  • 8.4. users are able to change their personal information by emailing us at info@arnasagro.com. Our Policy on “Do Not Track” Signals: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

• Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

  If you submit a request to stop selling your personal information, we will stop making such transfers.

  Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require theusage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

  To exercise your California data protection rights described above, please send your request(s) by email: info@arnasagro.com.

  Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

  • 8.1. What personal information we have about you. If you make this request, we will return to you:

    Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

    • 8.0.1. The categories of personal information we have collected about you.

    • 8.0.2. The categories of sources from which we collect your personal information.

    • 8.0.3. The business or commercial purpose for collecting or selling your personal information.

    • 8.0.4. The categories of third parties with whom we share personal information.

    • 8.0.5. The specific pieces of personal information we have collected about you.

    • 8.0.6. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

    • 8.0.7. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

  • 8.2. To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

  • 8.3. To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

• Cooperation with contract processors and third parties

• Transfers to third countries

• Subjects' rights

• Right of withdrawal

• Right to object

• Location Data

• Cookies and right to object to direct mail

  • 1. Session Cookies: We use Session Cookies to operate our Service.

  • 2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

  • 3. Security Cookies: We use Security Cookies for security purposes.

  • 4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

• Deletion of data

• Business related processing

• Order processing in the online shop and customer account

• External payment service providers

• Administration, financial accounting, office organization, contact management

• Registration function

• Contacting us

• Newsletter

• Termination / Cancellation

• Integration of services and content from third parties

• Children’s Privacy

• Changes to This Privacy Policy

• Contact Us

Last update: 2021/05/18